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In the Auto-Assignment Confirmation pop up window, what is the category of a previously assigned...

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In the Auto-Assignment Confirmation pop up window, what is the category of a previously assigned task which was unassigned, but, then, could not be assigned to any agent?

A.

Not Assigned

B.

Unassigned

C.

Reassigned

D.

Assigned

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  • Product: CIS-FSM
  • Update on: Jan 5, 2026
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TESTED 05 Jan 2026