When assessing whether an organization's IT performance measures are comparable to other organizations in the...

 IT performance measures are indicators of how well an organization is achieving its IT goals and objectives. Benchmarking surveys are useful tools for comparing an organization’s IT performance measures with those of other organizations in the same industry or sector. Benchmarking surveys can provide insights into best practices, gaps, trends, and opportunities for improvement. IT governance frameworks, utilization reports, and balanced scorecards are not as helpful for comparing ITperformance measures across organizations, as they may vary in scope, methodology, and terminology. References: IT Resources | Knowledge & Insights | ISACA, CISA Review Manual (Digital Version)