= Mature information security awareness training across the organization is the most important factor for building a robust information security culture, because it helps to educate and motivate the employees to understand and adopt the security policies, procedures, and best practices that are aligned with the organizational goals and values. Information security awareness training should be tailored to the specific roles, responsibilities, and needs of the employees, and should cover the relevant topics, such as:
The importance and value of information assets and the potential risks and threats to them
The legal, regulatory, and contractual obligations and compliance requirements related to information security
The organizational security policies, standards, and guidelines that define the expected and acceptable behaviors and actions regarding information security
The security controls and tools that are implemented to protect the information assets and how to use them effectively and efficiently
The security incidents and breaches that may occur and how to prevent, detect, report, and respond to them
The security best practices and tips that can help to enhance the security posture and culture of the organization
Information security awareness training should be delivered through various methods and channels, such as:
Online courses, webinars, videos, podcasts, and quizzes that are accessible and interactive
Classroom sessions, workshops, seminars, and simulations that are engaging and practical
Posters, flyers, newsletters, emails, and social media that are informative and catchy
Games, competitions, rewards, and recognition that are fun and incentivizing
Information security awareness training should be conducted regularly and updated frequently, to ensure that the employees are aware of the latest security trends, challenges, and solutions, and that they can demonstrate their knowledge and skills in a consistent and effective manner.
Mature information security awareness training can help to create a positive and proactive security culture that fosters trust, collaboration, and innovation among the employees and the organization, and that supports the achievement of the strategic objectives and the mission and vision of the organization.
References = CISM Review Manual, 16th Edition, ISACA, 2021, pages 144-146, 149-150.
