A user from an organization is unable to log in to Prisma Cloud Console after...

In the event a user is unable to log in to the Prisma Cloud Console, Audit Logs serve as a critical area for investigating the issue. Audit Logs provide a detailed record of activities, including login attempts, within the Prisma Cloud environment. By examining the Audit Logs, administrators can identify failed login attempts, understand the reasons behind login failures (e.g., incorrect credentials, account lockouts, or access policy changes), and take appropriate actions to resolve the login issues, ensuring users can access the console as expected.