A social agency has recently implemented a cross-functional team approach to improving the agency '...

Vendor: ASQ
Product: CMQ-OE
Update on: Mar 24, 2026
Questions: 641

ASQ CMQ-OE Question Answer

A social agency has recently implemented a cross-functional team approach to improving the agency ' s intake system. The team implemented changes that reduced client processing time by 50%. Which of the following actions by the agency director is likely to be most effective in sustaining the agency ' s improved process?

Rewarding the team leader for the team ' s performance

Supporting continued use of the new solution

Conducting a client survey

Reassigning the members to other teams