What is a key cultural aspect that drives successful platform adoption in an organization?

Successful platform adoption depends heavily on cultural practices that foster collaboration and continuous improvement. Option D is correct because feedback loops between developers and platform teams ensure that the platform evolves to meet developer needs while balancing security and governance. This aligns with the principle of treating the platform as a product, where developer experience is central.

Option A (mandates) often lead to resistance and shadow IT. Option B isolates platform teams, creating silos and reducing alignment with developer workflows. Option C is misleading—security is important, but overemphasizing it at the expense of usability hinders adoption.

Feedback-driven iteration creates trust, improves usability, and drives organic adoption. It transforms the platform into a valuable product that developers want to use, rather than one they are forced to adopt.