A supply manager Issues a Request for Information (RFI) for a customer tech support center.

In a situation where limited domestic competition exists and favorable pricing is required, expanding the geographic supply base to identify additional suppliers is the best course of action. This approach increases competition by including more suppliers from different regions, potentially leading to better pricing and terms. It also provides access to a larger pool of suppliers, enhancing the chances of finding suppliers who can offer more competitive rates and better service.

References

CIPS (Chartered Institute of Procurement & Supply). Global Sourcing Strategies.

ISM (Institute for Supply Management). Expanding Supply Base for Competitive Advantage.