An organization has established an ambulatory diabetic management program.

Decreased hospital admission rates (D) best define success for a diabetic management program, reflecting effective disease control. Missed appointments (A), satisfaction (B), and follow-up compliance (C) are secondary. NAHQ prioritizes clinical outcomes.

NAHQ CPHQ Study Guide, Population Health and Care Transitions Section, “Outcome Measures for Chronic Disease Management”; NAHQ CPHQ Practice Exam, Diabetes Program Evaluation.