A culture of safety encourages reporting and learning from incidents without fear of punishment, fostering proactive risk mitigation.
Option A (Promote a non-punitive response to needlesticks reported): This is the correct answer. The NAHQ CPHQ study guide states, “A non-punitive response to incident reporting, such as needlesticks, is a hallmark of a safety culture, encouraging staff to report without fear” (Domain 1). This applies across all units.
Option B (Evaluate the needle safety device for Unit B): Evaluating devices is reactive and unit-specific, not a broad safety culture action.
Option C (Congratulate Unit A for fewer needlestick injuries): Congratulating Unit A may discourage reporting in other units, undermining safety culture.
Option D (Review training records for needlestick prevention): Training review is useful but not the primary action to promote a safety culture.
CPHQ Objective Reference: Domain 1: Patient Safety, Objective 1.2, “Promote a culture of safety,” emphasizes non-punitive reporting. The NAHQ study guide notes, “Non-punitive responses enhance incident reporting” (Domain 1).
Rationale: A non-punitive response fosters a safety culture, aligning with CPHQ’s safety principles.
[Reference: NAHQ CPHQ Study Guide, Domain 1: Patient Safety, Objective 1.2., , , ]