Leadership at a facility reviewed andrevised business process activities following staff layoffs.

Vendor: NAHQ
Product: CPHQ
Update on: Oct 17, 2025
Questions: 659

NAHQ CPHQ Question Answer

Leadership at a facility reviewed andrevised business process activities following staff layoffs. The activities were carefully planned, communicated, and implemented according to the plan. One year later, the business is stable but staff morale is very low. Based on the concepts of change theory, this is most likely due to:

Leadership who were not immersed in the change process

The revision of business processes

Late adopters who are resistant to change

A failure to address the needs of the staff who were retained