Failure Mode and Effects Analysis (FMEA) is a proactive risk assessment tool used to identify potential failure points in a process before they occur. It is widely used in healthcare to improve patient safety and reduce errors, particularly during major system changes like EHR implementation.
Steps in FMEA:
Map the Process: The team outlines each step in the process (already completed in the scenario).
Identify Potential Failure Modes (Correct Answer - Option A):
The next step after mapping the process is to analyze each step for potential failures that could cause disruptions or errors.
Consider the Consequences (Option D): Once failures are identified, their possible impacts on patient care and workflow are examined.
Determine Root Causes (Option B): The team investigates why failuresmight occur and identifies contributing factors.
Calculate Risk Priority Numbers (Option C): Risk is quantified using Severity × Occurrence × Detectability, helping to prioritize issues for improvement.
Implement and Monitor Improvements: Solutions are developed, tested, and continuously evaluated.
Why Other Options Are Incorrect:
Option B (Determine reasons for failures): This step comes after identifying potential failures.
Option C (Calculate risk priority numbers): RPN calculations occur after failure modes are identified and analyzed.
Option D (Consider consequences): Consequences are evaluated after potential failure modes are identified.
Thus, the correct next step is A. Examine each step for potential process failures.
[References:, NAHQ’s "HQ Solutions: Resource for the Healthcare Quality Professional", Agency for Healthcare Research and Quality (AHRQ) – "Using FMEA to Improve Patient Safety", , , , , , , ]
