An organization provides customer call center operations for major financial service organizations around the world.

APICS CPIM-8.0 Question Answer

An organization provides customer call center operations for major financial service organizations around the world. As part of a long-term strategy, the organization plans to add healthcare clients to the portfolio. In preparation for contract negotiations with new clients, to which cybersecurity framework(s) should the security team ensure the organization adhere?

Frameworks that fit the organization’s risk appetite, as cybersecurity does not vary industry to industry

Control Objectives For Information And Related Technology (COBIT) and Health Insurance Portability And Accountability Act (HIPAA) frameworks

Frameworks specific to the industries and locations clients do business in

National Institute Of Standards And Technology and International Organization For Standardization (ISO) frameworks

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An organization provides customer call center operations for major financial service organizations around the world.

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