A talent development (TD) professional facilitates a three-week training course for all of a company's...

ATD CPTD Question Answer

A talent development (TD) professional facilitates a three-week training course for all of a company's new hires. Company onboarding guidelines state that new hires must pass the course final exam with a score of 80% or higher in order to continue in the job, but the guidelines also provide for some discretion on the part of the hiring manager.

Participant A fails the final exam with a score of 78%. Participant A was frequently late to training, did not readily participate, and fell asleep twice during the course.

Participant B fails the final exam with a score of 60%. Participant B arrived early every day during training to request additional help, actively participated in group activities, took copious notes, and got along with everyone in the course.

What should the TD professional do?

Over the past six months, 40% of new hires have failed the final exam. The human resources manager questions why the failure rate is so high and asks the TD professional to assess the training course.

Compare the course's learning objectives to the knowledge, skills, and abilities covered in the final exam.

Review and update the course's learning objectives.

Revise the training to be more interactive.

Conduct an item analysis on the final exam.

Change the percentage of correct answers required to pass the final exam.

Conduct a survey of failed candidates.