An organization with high turnover had attempted to reduce turnover by increasing wages and paid...

As per the CPTD Detailed Content Outline (2020), within Impacting Organizational Capability, using systems thinking is emphasized to solve complex organizational issues. Systems thinking "recognizes that organizational challenges are rarely isolated but are instead interconnected with multiple causes and effects. Solutions must address the full system, not just surface-level symptoms"​.

Simply adjusting wages addresses only a symptom. Systems thinking would analyze broader causes like leadership quality, job design, communication, or growth opportunities influencing turnover.