Which of the following tools is used to plan for and avoid situations that might...

The Process Decision Program Chart (PDPC) is a tool used to anticipate potential problems that could interfere with project implementation and to develop countermeasures to prevent or mitigate those problems. It is a structured method for mapping out every conceivable event and contingency that can occur in the course of a project, thus allowing project managers to plan for and avoid disruptions effectively.References:

ASQ Quality Press: The Quality Toolbox.

Total Quality Management by Dale H. Besterfield.