An CRM Analytics consultant creates a model to maximize the satisfaction of cases.

Salesforce CRM-Analytics-and-Einstein-Discovery-Consultant Question Answer

An CRM Analytics consultant creates a model to maximize the satisfaction of cases. They want to deploy the mode! and further use the model and predictions in an existing automated business process

What is the most efficient way to accomplish this?

Create a trigger on Case objectand use REST APIs to append the predictions intothe business process.

Use the Einstein Discovery flow action to make a prediction with the flow.

Write an Apex class with Einstein Discovery Predictions and append them to process.

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Vendor: Salesforce
Product: CRM-Analytics-and-Einstein-Discovery-Consultant
Update on: Jul 28, 2025
Questions: 115

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An CRM Analytics consultant creates a model to maximize the satisfaction of cases.

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