Universal Containers builds a Community with public access to Knowledge Articles and Q&A.

Vendor: Salesforce
Product: CRT-271
Update on: Jul 27, 2025
Questions: 285

Salesforce CRT-271 Question Answer

Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues ontheir products. The developer uses a custom Object to Store Known Issues with an org-wide default sharing setting to Public Read/Write. unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do totroubleshoot this issue?

Enable "Public can access the community" checkbox under General Settings in Community Builder.

Add the Guest User profile to the members in Community Management.

Go to the Guest User profile and give to the Visualforce page.

Change the org-wide default sharing to Public Full Access.