What two things should a Salesforce Admin do to accomplish this?

Vendor: Salesforce
Product: CRT-271
Update on: Jan 30, 2026
Questions: 285

Salesforce CRT-271 Question Answer

What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:• Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.• A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.• Customer users must be able to collaborate with all Community users.

Create a Sharing Set on the Case object.

Enable Super User access for customer users.

Select the Community User Visibility checkbox.

Set up Delegated Admin access for customer users.