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Cloud Kicks has a multi-screen flow that its call center agents use when handling inbound...

Cloud Kicks has a multi-screen flow that its call center agents use when handling inbound service desk calls.

At one of the steps in the flow, the agents should be presented with a list of order numbers and dates that are retrieved from an external order management system in real time and displayed on the screen.

What should a developer use to satisfy this requirement?

A.

An outbound message

B.

An Apex REST class

C.

An Apex controller

D.

An invocable method

Salesforce CRT-450 Summary

  • Vendor: Salesforce
  • Product: CRT-450
  • Update on: Jul 27, 2025
  • Questions: 204
Price: $52.5  $149.99
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