A managed security service provider is having difficulty retaining talent due to an increasing workload...

SOAR stands for Security Orchestration, Automation and Response, which is a set of features that can help security teams manage, prioritize and respond to security incidents more efficiently and effectively. SOAR can help decrease the workload without increasing staff by automating repetitive tasks, streamlining workflows, integrating different tools and platforms, and providing actionable insights and recommendations. SOAR is also one of the current trends that CompTIA CySA+ covers in its exam objectives. Official References:

https://www.comptia.org/blog/the-new-comptia-cybersecurity-analyst-your-questions-answered

https://www.comptia.org/certifications/cybersecurity-analyst

https://partners.comptia.org/docs/default-source/resources/comptia-cysa-cs0-002-exam-objectives