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SPC Charts are used extensively in different business and decision-making environments.

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SPC Charts are used extensively in different business and decision-making environments. In this example a vendor is being selected based on speed of delivery. Which of the conclusions would help you pick a vendor for your needs regarding lead-time of delivery from your vendors? (Note: There are 4 correct answers).

A.

Vendor A with a much shorter lead time in delivery

B.

Vendor B as it has a better consistency (lower variance) on lead time

C.

Vendor B since Vendor A shows a situation out of control as shown in red

D.

Vendor B since the Control Limits are much narrower than Vendor A

E.

Vendor B has higher lead time, but a process with much narrower Control Limits

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TESTED 31 Jul 2025