A tourist calls an airline to book a ticket and is connected with an automated...

A tourist calls an airline to book a ticket and is connected with an automated system which is able to recognize speech, understand requests related to purchasing a ticket, and provide relevant travel options. When the tourist asks about the expected weather at the destination or potential impacts on operations because of the tight labor market, the only response from the automated system is, "I don’t understand your question."

This AI system should be categorized as?