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A large customer complained that a business application developed by your company sometimes transfers the...

A large customer complained that a business application developed by your company sometimes transfers the wrong amount of money to clients, although there are no complaints of the actual users. The expected amount differs from the actually transferred amount by a factor of 10 or 100. After analyzing the log files, you found out that the application itself works fine. The problem seems to be caused by confusing text fields and labels for the decimal place, leading to user errors.

Which usability risk should be reasonably addressed for the next release?

A.

Users resist using a software product which is essential for their daily work because it lacks usability

B.

Users buy the software product but repeatedly need to call support because they don’t understand how to use it

C.

Users won’t buy or use the software product because it lacks effectiveness, efficiency or satisfaction

D.

Increased liability through risk to financial loss caused by a poorly designed or deceptive user interface

iSQI CTFL-UT Summary

  • Vendor: iSQI
  • Product: CTFL-UT
  • Update on: Oct 24, 2025
  • Questions: 40
Price: $52.5  $149.99
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