After completing the tool selection and a successful proof-of-concept, introducing the selected tool into an organization generally starts with a pilot project, which has the following objectives12:
Gaining in-depth knowledge about the tool, understanding both its strengths and weaknesses
Evaluating how the tool fits with existing processes and practices, and determining what would need to change
Assessing whether the benefits will be achieved at reasonable cost
Identifying and resolving any technical and organizational issues before deploying the tool on a larger scale
Providing training, coaching, and mentoring for users of the tool
Defining metrics to measure the success of the tool deployment
Therefore, the option D is the most typical objective of running a pilot project, as it is essential to ensure the compatibility and suitability of the tool with the current way of working, and to identify any potential risks or challenges that may arise from the tool introduction12.
The other options are not typical objectives of running a pilot project, because they are either part of the tool selection process, or the outcomes of the pilot project. They are:
To establish whether the tool is available for a free trial period (and for how long) (A). This is part of the tool selection process, which involves gathering information about the tool features, costs, support, and availability12. This should be done before running a pilot project, as it helps to narrow down the list of potential tools and to conduct a proof-of-concept12.
To provide training, coaching, and mentoring for users of the tool (B). This is an outcome of the pilot project, which aims to increase the competence and confidence of the tool users and to facilitate the tool adoption12. This should be done during and after the pilot project, as it helps to ensure the effective and efficient use of the tool and to address any issues or feedback from the users12.
To develop a clear set of requirements and objective criteria against which the tool can be evaluated ©. This is also part of the tool selection process, which involves defining the tool requirements based on the needs and expectations of the stakeholders, and establishing the evaluation criteria based on the benefits and risks of the tool12. This should also be done before running a pilot project, as it helps to compare and rank the potential tools and to select the most suitable one12.
References:
ISTQB Foundation Level 2018 syllabus
Chapter 6 - Tool Support for Testing | PPT
