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Which of the following is a sign of active listening?

Which of the following is a sign of active listening?

A.

Avoiding staring directly at the person speaking to you.

B.

Interrupting frequently to provide the customer with more information.

C.

Nodding to your customer so they know that you understand them.

D.

Wearing mirrored sunglasses so the customer can't see where you're looking.

AVIXA CTS-I Summary

  • Vendor: AVIXA
  • Product: CTS-I
  • Update on: Feb 7, 2026
  • Questions: 477
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