A company migrated its CRM system to a SaaS solution.

For the newly migrated SaaS CRM, the responsibility assignment that best aligns with the shared responsibility model is data-center security. In a SaaS model, the cloud service provider (CSP) is responsible for the security of the infrastructure, including data centers, while the customer is typically responsible for the data and possibly the user access management.

The shared responsibility model and its implications for different service models are foundational concepts included in the CompTIA Cloud+ certification, under the domain of Governance, Risk, Compliance, and Security.