You recently purchased four laptops containing dual-band 802.

You recently purchased four laptops containing dual-band 802.11ac adapters. The laptops can connect to your 2.4 GHz network, but they cannot connect to the 5 GHz network. The laptops do not show the 5 GHz SSIDs, which are different than the 2.4 GHz SSIDs. Existing devices can connect to the 5 GHz SSIDs with no difficulty. What is the likely problem?