You recently purchased four laptops containing dual-band 802.

The likely problem that causes this scenario is faulty drivers. Drivers are software components that enable the communication between the operating system and the hardware devices, such as the wireless adapters. Faulty drivers can cause various issues with the wireless connectivity, such as not detecting or connecting to certain networks, dropping connections, or reducing performance. Faulty drivers can be caused by corrupted files, outdated versions, incompatible settings, or hardware defects. To fix faulty drivers, you can try to update, reinstall, or roll back the drivers, or contact the manufacturer for support. Interference from non-Wi-Fi sources, DoS attack, or interference from other WLANs are not likely to cause this scenario, as they would affect all devices in the same area, not just the new laptops. References: [CWNP Certified Wireless Network Administrator Official Study Guide: ExamCWNA-109], page 562; [CWNA: Certified Wireless Network Administrator Official Study Guide: ExamCWNA-109], page 532.