What is an alternative way to collect logs instead of using the Dell EMC PowerStore...

An alternative way to collect logs instead of using the Dell EMC PowerStore manager GUI isData Collect using Service Container.

The Dell EMC PowerStore provides multiple methods for collecting logs for troubleshooting and analysis.

While the PowerStore Manager GUI is a common method, using the Service Container via SSH/CLI is an alternative way to gather logs1.

This method involves connecting to the PowerStore system’s Service Container through SSH and running specific service commands to collect the required logs.

The commandssvc_dc download -horsvc_dc upload -hcan be used to download or upload logs directly from and to the system1.

This process is particularly useful when the GUI is not accessible or when directed by Dell Support to collect more detailed logs for complex issues.

For detailed instructions on log collection using the Service Container, refer to the Dell PowerStore Service Scripts Guide or contact Dell Support for assistance.