Universal containers have recently replaced a custom service center application with Salesforce Service Cloud.

 Creating a governance process requiring all projects to create project deliverable documentation is an option that an Architect should recommend, as it helps to ensure that the code and configuration are well documented and maintained, and that the administrators can understand the rationale and impact of the changes. Creating a standard method for deprecating classes and fields using design standards is also an option that an Architect should recommend, as it helps to avoid cluttering the org with unused or obsolete metadata, and to improve the performance and security of the application. Creating an adoption plan for end users using Salesforce dashboards and reports is not an option that an Architect should recommend, as it does not address the issue of how objects and fields are being used and how future implementations can be maintained. Creating a design standard requiring integration to use declarative configuration patterns is not an option that an Architect should recommend, as it does not address the issue of how objects and fields are being used and how future implementations can be maintained. Creating a governance framework focused on high-level business strategy and goals is not an option that an Architect should recommend, as it does not address the issue of how objects and fields are being used and how future implementations can be maintained.