Comprehensive and Detailed Explanation From Exact Extract:
The SRE model heavily emphasizes cross-functional teamwork. In the SRE Workbook and chapters addressing incident management, Google defines collaboration as “bringing together individuals with diverse expertise to jointly solve problems and make decisions.” Collaboration implies active engagement, shared goals, and joint execution—exactly what the statement describes.
Option B, Collaboration, fits perfectly because effective problem-solving during incidents, launches, or reliability engineering work requires engineers from multiple disciplines (e.g., SRE, developers, network teams, product teams) to work together directly.
Option A (Coordination) is more about task alignment, not joint problem-solving.
Option C (Communication) is necessary but insufficient for solving problems together.
Option D (Cooperation) implies helpfulness, not necessarily integrated problem-solving.
Thus, B is the correct concept.
[References:, The Site Reliability Workbook, Chapter: “Effective Incident Management.”, Site Reliability Engineering, Sections on teamwork and cross-functional collaboration., ]
