A manufacturing company had major issues with quality standards and as a result received a...

CIMA E1 Question Answer

A manufacturing company had major issues with quality standards and as a result received a number of complaints from its customers.

Due to this the company's senior management has considered some new objectives for the business.

Which of the following comply with all requirements of a SMART objective and will help to overcome this issue?

Select ALL that apply.

To reduce the number of complaints due to quality issues by 28% by the end of the year.

To reduce defects from 53 per 1000 to 35 per 10,000 within 10 months.

To reduce the current level of defects from Oper 1,000 to 35 per 1,000 by the end of the month.

To reduce quality issues significantly within eight weeks.

To reduce the number of complaints from 754 to 450 as soon as possible

To increase output from 2,500 units per hour to 3,500 units per hour within a year.

CIMA E1 Summary

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