There are four types of quality cost - prevention, appraisal, internal and external failure.

CIMA E1 Question Answer

There are four types of quality cost - prevention, appraisal, internal and external failure. Which of the following provides the best description for an external failure cost?

The cost to repair a machine that has broken down

The cost of training staff

The cost of inspecting finished goods

The cost of repairing products returned by customers

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Which of the following are associated with the mission of an organisation?

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There are four types of quality cost - prevention, appraisal, internal and external failure.

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