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Multiple users report that a map service is experiencing negative performance.

Multiple users report that a map service is experiencing negative performance. Upon review of ArcGIS Monitor data, the GIS analyst finds the following:

    The minimum number of instances is 2 and the maximum is 8 for that service.

    The data is in a publication Enterprise Geodatabase with no system usage in excess of 50%.

    At the p75 level of requests, the map service time is 10 times longer than the service time at the p25 level.

    The number of instances in use at the p50 level is 8.

    The maximum % of physical memory in use is 40%, and the maximum % of virtual memory in use is 44% on the ArcGIS Server.

    The maximum % CPU utilization observed is 53%.

What is causing the issue?

A.

The network connection between the database server and ArcGIS Server is saturated.

B.

The maximum instance setting is too low for the demand on the underperforming map service.

C.

The client is an Android device, and the ArcGIS Server is a Linux virtual machine.

Esri EAEP2201 Summary

  • Vendor: Esri
  • Product: EAEP2201
  • Update on: Sep 16, 2025
  • Questions: 67
Price: $52.5  $149.99
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