Advisors at a university send follow-up emails to each of then assigned students.

Mass Actions allow advisors to send follow-up emails to multiple students at once from the Student Success Hub. Queue Managementis a feature that helps advisors prioritize their tasks and appointments, not send emails. Alerts are notifications that appear on the Student Success Hub to inform advisors of important events or actions, not send emails. References:

https://help.salesforce.com/s/articleView?id=sf.advisor_link_mass_actions.htm &type=5

https://help.salesforce.com/s/articleView?id=sf.advisor_link_queue_management.htm &type=5

https://help.salesforce.com/s/articleView?id=sf.advisor_link_alerts.htm &type=5