Salesforce Energy-and-Utilities-Cloud Question Answer
During a discovery session, an energy company mentioned they have a high response rate for customer
satisfaction surveys. However, the company has noticed consistently negative feedback about its electric
utility-payment set-up, stating the customer would like to see payment confirmations from their respective
financial institution with payments.
What's one area the consultant should consider for process improvement?
Salesforce Energy-and-Utilities-Cloud Summary
- Vendor: Salesforce
- Product: Energy-and-Utilities-Cloud
- Update on: Jul 28, 2025
- Questions: 75
