Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy...

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Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system. Sometimes, third-party agents have to create cases on behalf of UMS customers.

Which user licenses should the implementation practitioner recommend for third-party staff?

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Universal Containers is looking to onboard three new partners to the community.

Which two Community licenses allow records to be shared with a criteria-based sharing rule?

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Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy...

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