A wireless station has reported several connection issues with FortiAP that have not been resolved...

For advanced wireless troubleshooting:

Capturing air traffic (B): This means performing a wireless packet capture (sniffing), usually via the FortiAP's diagnostic tools (e.g., cw_diag sniff), to see low-level association/authentication issues, interference, or protocol errors.

Reviewing event logs (C): Check event logs on the FortiGate and FortiAP to find authentication failures, disconnections, roaming events, or system messages specific to the wireless station.

A (creating/assigning a new profile) is not typically an advanced troubleshooting step; it's more of a configuration or workaround.

D (collecting power management info) is rarely required except for specific power-saving issues, and is not a primary advanced troubleshooting step.