Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit.

Salesforce Field-Service-Consultant Question Answer

Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate Technicians based on customer feedback.

What are two ways the Consultant can meet this requirement?

Choose ? answers

Configure and add excluded and required resource Work Rules to scheduling policies.

Configure resource preferences on the Account or Work Order.

Configure and add excluded and required resource business objectives to scheduling policies.

Configure customer preferences on the Service Resource record.

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Vendor: Salesforce
Product: Field-Service-Consultant
Update on: Sep 18, 2025
Questions: 163

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Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit.

The Answer Is:

Explanation:

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