Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician’s next two Service Appointments after...

Vendor: Salesforce
Product: Field-Service-Consultant
Update on: Jul 31, 2025
Questions: 163

Salesforce Field-Service-Consultant Question Answer

Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician’s next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control thenumber of Service Appointments that are pushed to the Technician.

What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?

Build a Workflow Rule.

Create an Apex Trigger.

Enable Drip feed Dispatch.

Configure an Auto Dispatch Scheduled Job.