Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same...

Vendor: Salesforce
Product: Field-Service-Consultant
Update on: Jul 31, 2025
Questions: 163

Salesforce Field-Service-Consultant Question Answer

Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only.

How can this be configured?

Include the Match Territory WorkRule in the Scheduling Policy.

Include the Resource Availability Work Rule in the Scheduling Policy.

Mark the Service Territory's Resources as Required on the Service Appointments.

Ensure the Resource's Address is in the same Territory as the Service Appointments.

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