Prior to installing a new FlashArray controller, which terminal display settings must the Implementation Engineer...

Establishing a serial console session is a fundamental step for initializing a new FlashArray or troubleshooting boot issues. To successfully communicate with the FlashArray controllers via the DB9 or Micro-USB serial port, the terminal emulator (such as PuTTY or TeraTerm) must be configured with specific parameters.

The verified standard settings for all modern FlashArray controllers are:

Baud Rate:115,200(This is faster than the legacy 9600 standard used on older network gear).

Data Bits:8

Parity:None (N)

Stop Bits:1

Flow Control:Xon/Xoff(Software flow control is preferred over hardware RTS/CTS).

Configuring these settings incorrectly (e.g., wrong baud rate) will result in garbled text ("garbage characters") or a completely blank screen when connecting to the console, preventing the engineer from running the puresetup initialization script.