Universal Containers wants to monitor Customer Satisfaction (CSAT) after a Work Order is complete.

Vendor: Salesforce
Product: FSL-201
Update on: Jul 26, 2025
Questions: 105

Salesforce FSL-201 Question Answer

Universal Containers wants to monitor Customer Satisfaction (CSAT) after a Work Order is complete. How can CSAT information be collected?

Add the CSAT Visualforce page to the Work Order.

Install the Survey Snap-in for CSAT capture.

Install an AppExchange Package.

Enable the CSAT Quick Action for Work Orders.

Salesforce FSL-201 Summary

Price: $52.5 ~~$149.99~~