Genesys GCP-GC-ADM Question Answer
A Queue is configured for Standard ACD routing and Disregard skills, next agent for the Evaluation Method. What agent property is used to determine the next available agent?
Genesys GCP-GC-ADM Summary
- Vendor: Genesys
- Product: GCP-GC-ADM
- Update on: Jul 30, 2025
- Questions: 60