A large e-commerce company with a vast and frequently updated product catalog finds that customers...

This scenario strongly points to the need for accurate and up-to-date information retrieval from a product catalog. Pre-built RAG (Retrieval-Augmented Generation) combined with Vertex AI Search is the ideal solution. Vertex AI Search can index the product catalog, and RAG can then use this indexed data to ground the responses of a generative AI model, ensuring that both customer searches and support agent queries retrieve precise and relevant product information.

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