The four dimensions of Total Performance—Effectiveness, Efficiency, Responsiveness, and Resilience—are foundational to the GRC Capability Model. These dimensions ensure that governance, risk, and compliance activities align with organizational goals and operate in a balanced, sustainable, and adaptable manner.
The Four Dimensions of Total Performance:
Effectiveness:
Ensures that GRC activities achieve their intended objectives and meet the organization’s goals.
Example: A compliance program that fully meets regulatory requirements demonstrates effectiveness.
Efficiency:
Focuses on achieving objectives using minimal resources, ensuring that GRC processes are cost-effective and streamlined.
Example: Automating risk assessment processes to save time and reduce costs.
Responsiveness:
Measures how quickly and effectively the organization can respond to changes, risks, or opportunities.
Example: Updating policies immediately to comply with new regulations.
Resilience:
Ensures that the organization can withstand and recover from disruptions while maintaining progress toward objectives.
Example: A business continuity plan that keeps operations running during a cyberattack.
Why Option D is Correct:
The four dimensions of Total Performance—Effectiveness, Efficiency, Responsiveness, and Resilience—apply across all components and elements of the GRC Capability Model, ensuring that organizational objectives are achieved sustainably and adaptively.
Why the Other Options Are Incorrect:
A. Vision, Mission, Strategy, and Tactics: These relate to strategic planning, not the dimensions of performance in the GRC model.
B. Input, Process, Output, and Feedback: These are general operational phases, not specific to performance dimensions in GRC.
C. Planning, Execution, Monitoring, and Control: While these are important phases of project or process management, they do not encompass the Total Performance dimensions.
References and Resources:
OCEG GRC Capability Model – Defines the dimensions of Total Performance and their role in achieving organizational objectives.
COSO ERM Framework – Emphasizes efficiency, effectiveness, and adaptability in enterprise risk management.
ISO 31000:2018 – Focuses on responsiveness and resilience in risk management practices.
