Why is it important to ensure that stakeholders raise issues directly with the organization rather...

Encouraging stakeholders to raise issues directly with the organization fosters transparency, trust, and accountability while enabling the organization to address concerns effectively and proactively.

Key Benefits of Internal Issue Raising:

Flexibility in Corrective Action: Organizations can investigate and address concerns more efficiently without the constraints of external oversight or legal intervention.

Timely Resolution: Issues raised internally can be resolved faster, preventing escalation and minimizing potential harm.

Building Trust: Providing clear internal channels demonstrates the organization’s commitment to listening and taking action on stakeholder concerns.

Why Option A is Correct:

Option A highlights the importance of allowing the organization to take corrective action promptly and address concerns effectively.

Option B (preventing whistleblower rewards) is irrelevant to the primary objective of addressing concerns.

Option C (hiding concerns from the media) is unethical and does not align with principled performance.

Option D (providing time to fix issues) oversimplifies the purpose of internal issue-raising and ignores the importance of transparency.

Relevant Frameworks and Guidelines:

ISO 37002 (Whistleblowing Management System): Recommends establishing internal reporting mechanisms to encourage early detection and resolution of issues.

OCEG Principled Performance Framework: Emphasizes proactive issue management to build trust and improve organizational resilience.

In summary, internal issue-raising ensures that the organization can promptly and flexibly address concerns, fostering trust and accountability among stakeholders.