When an applicant has existing life insurance or annuity contracts, a replacing insurer must generally...

C is correct. Hawaiʻi's replacement framework imposes substantial documentation duties because a replacement can materially affect the consumer's existing insurance position. When the applicant has existing policies or contracts, the replacing insurer must retain completed and signed replacement notices and specified sales material, illustrations, and related statements in its home or regional office for at least five years after termination or expiration of the proposed policy or contract .

The replacement rules also require records of notices sent to existing insurers. Those records are generally retained for at least five years or until the insurer's next regular examination by the insurance department of its state of domicile, whichever applicable requirement extends longer.

These retention rules allow regulators to reconstruct the sales transaction and determine whether appropriate replacement disclosures, comparisons, and consumer protections were provided. They also discourage incomplete or misleading sales presentations.

One year and three years are shorter than the replacement-specific retention period. A blanket ten-year period is not the statutory requirement described here.

Reference topics: HRS Article 10D Replacement Requirements; Replacing Insurer Responsibilities; Replacement Notices; Sales Material and Illustration Retention.

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