Which two facts about customer satisfaction are true?

Vendor: HDI
Product: HD0-100
Update on: Jan 2, 2026
Questions: 116

HDI HD0-100 Question Answer

Which two facts about customer satisfaction are true? (Choose two.)

More customer contacts can be made over the phone than in person

It is more costly to retain a customer than acquire a new one

More customers are lost to poor service than poor product

Customers form opinions about organisations based on contact with a small portion of that organisation

HDI HD0-100 Summary

Price: $52.5 ~~$149.99~~