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Which of the following techniques is the best one for reducing and eliminating conflict during...

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Which of the following techniques is the best one for reducing and eliminating conflict during a call?

A.

Refrain from interrupting the customer.

B.

Tell the customer you feel sorry for them.

C.

Match the customer attitude.

D.

Stop using the customer name.

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HDI HD0-400 Summary

  • Vendor: HDI
  • Product: HD0-400
  • Update on: Oct 28, 2025
  • Questions: 120
Price: $52.5  $149.99
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TESTED 28 Oct 2025